Refund policy

Last Updated: June 2, 2026

Thank you for your interest in my products. Please read this Return and Refund Policy carefully before purchasing any digital products from our website.

Digital Products

All products sold through this website are digital products delivered electronically. Due to the nature of digital content, all sales are considered final and non-refundable.

No Returns

Once a digital product has been purchased and delivered, it cannot be returned. By completing your purchase, you acknowledge and agree that you lose the right to return the product once it has been accessed, downloaded, or delivered.

Refund Eligibility

Refunds will only be considered under the following circumstances:

1. Incorrect Charges

A refund may be granted where a customer has been incorrectly charged by the payment provider, including but not limited to:

  • Duplicate transactions;

  • Incorrect payment amounts charged;

  • Technical payment processing errors resulting in overpayment.

Proof of the incorrect charge may be required before a refund is processed.

2. Defective or Non-Functioning Product Files

A refund may be granted where the purchased digital product file is defective, corrupted, or otherwise does not function as intended.

Before a refund is issued, the customer must:

  • Notify us of the issue within 14 days of purchase;

  • Provide sufficient details regarding the problem encountered;

  • Allow us a reasonable opportunity to troubleshoot the issue or provide a replacement file.

If the issue cannot be resolved and a functioning replacement cannot be provided, a refund may be issued at our discretion.

Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind;

  • Accidental purchases;

  • Failure to read the product description before purchase;

  • Lack of compatibility with software, hardware, or systems not specified in the product requirements;

  • Failure to use the product correctly;

  • Dissatisfaction with the product where it functions as described.

Refund Requests

To request a refund, please contact us at:

Email: tiaan@christiaangeel.com

Please include:

  • Your full name;

  • Proof of purchase;

  • Date of purchase;

  • A detailed description of the issue.

Processing of Refunds

Approved refunds will be processed using the original payment method where possible. Processing times may vary depending on the payment provider and financial institution involved.

Changes to this Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.